Question 1

What is a Vehicle Tracking System?

Accepted Answer

A system combining hardware and software that enables users to monitor vehicle movements and activities in real-time from any location.

Question 2

What is GPS?

Accepted Answer

GPS stands for the Global Positioning System. It refers to a coordination of satellites and receivers that permit devices to identify their accurate location on Earth.

Question 3

What is GPRS?

Accepted Answer

A mobile data service enabling phones to transmit and receive data over IP-based networks, facilitating wireless internet access.

Question 4

What is GSM?

Accepted Answer

GSM, the Global System for Mobile communications, is the world's most extensively used cell phone technology and the network many trackers use to transmit data.

Question 5

Can I conceal the vehicle device from my drivers?

Accepted Answer

Yes. Units are small and can be installed discreetly without requiring the driver's involvement.

Question 6

How long does it take to install the unit in the vehicle?

Accepted Answer

Installation typically takes approximately 15 minutes.

Question 7

How is the vehicle device powered?

Accepted Answer

Powered by the vehicle's 12V or 24V battery, with an 18-hour built-in backup battery in case of disconnection.

Question 8

What if somebody tampers with the vehicle device?

Accepted Answer

The system sends SMS alerts for battery disconnection, GPS data loss, or communication failures.

Question 9

Is there a warranty for the vehicle device?

Accepted Answer

Yes, a one-year warranty applies. It is voided if the device is tampered with or reinstalled improperly.

Question 10

How do I see the location of my vehicle?

Accepted Answer

You can access location data via the web application, SMS requests, or a GPRS-enabled mobile phone/app.

Question 11

What is a Geo Fence?

Accepted Answer

A Geo fence is a virtual boundary defined around a location or area on the Earth's surface. Alerts trigger when a vehicle enters or exits it.

Question 12

How does GPS-based tracking work?

Accepted Answer

GPS receiver units collect location data via satellite and transmit it to central servers through GSM or internet networks for display on the platform.

Question 13

Does the device harm my vehicle or other installed electronics?

Accepted Answer

No. The device is designed to have no adverse effects on existing vehicle electronics.

Question 14

Is there any recurring expense, and why?

Accepted Answer

Yes — a small monthly fee covers the GPRS-enabled SIM card and web/platform services that keep the tracker connected.

Question 15

Can I use any SIM card?

Accepted Answer

Yes, as long as it has GPRS capability enabled.

Question 16

Where is the device installed?

Accepted Answer

Installation location is flexible — the discreet unit can be placed anywhere appropriate inside the vehicle.

Frequently Asked Questions

Frequently Asked Questions